DCX Bot: Your New Virtual Assistant

We are pleased to announce a new addition to the Digital Customer Excellence (DCX) ecosystem: Our brand new DCX bot is now available for you!

In the digital era, the instant availability of information is more crucial than ever. That’s the reason why our DCX Bot is now available 24/7 to answer your questions. Do you have questions about DCX Benchmarking, individual technologies and trends? Chat with our virtual assistant DCX Bot and get a quick answer to your questions.

The DCX Bot offers you:

  • Instant response: our chatbot provides 24/7 support to answer your questions about DCX, our services and offerings.
  • Fast access to resources: Get quick access to our large library of news, use cases, technology and trends.

What is the DCX Bot and how does it work?

The DCX Bot is a chatbot provided by our partner Enterprise Bot and customised to the needs of Digital Customer Excellence and its users. The DCX Bot is a virtual assistant that uses complex algorithms and machine learning from OpenAI’s ChatGPT in combination with knowledge from the DCX database to understand and respond to your requests.

Feedback:

We are always endeavouring to improve our virtual assistant to make it more efficient and user-friendly. However, our chatbot is still new and learning, so your feedback is extremely valuable for us to improve the chatbot. So please let us know how your experience with the DCX Bot was.

Get started right away and chat with our DCX Bot now – simply open the chat window displayed at the bottom right and ask our chatbot your questions.