Support the right technology decisions!

The Digital Customer Excellence information and trend platform gives you an objective and practical overview of the latest trends and technologies in customer experience management and enables you to make the right decisions by implementing new technologies in your company.

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Have you lost the overview of the huge amount of different CX technologies?

Take part in our Digital Customer Excellence (DCX) benchmarking which is free of charge, get an overview and gain confidence in your future technology decisions.

You benefit from many advantages by participating in DCX benchmarking:

You get access to our latest research results:

  • You can find information on the latest insights and use cases on our “Insights” page.
  • Receive the annual market report with all the highlights and latest research free of charge.

You get access to a network of strong partners:

  • You can obtain consultation from our experts on specific questions.
  • Our experts will help you competently and efficiently with your challenges in the field of implementing new technologies.
  • Get to know our partners: Swisscom, Genesys and Enterprise Bot

You are part of the Digital Customer Excellence Community:

  • You get exclusively access to online and offline events.
  • Always be updated on the latest trends and developments.
  • You’re part of a community that consists of a large network of experts.

The Digital Customer Excellence Ecosystem brings structure to the technology jungle!